Communication skills training in London. Clear speaking, writing, influencing and cross-team communication for UK teams. In-house and tailored.
Shine runs communication skills training for teams in London and across the UK. We help people explain ideas clearly, write emails and reports that get read, and influence colleagues across teams and cultures. The training uses real workplace situations your people bring into the room.
Effective communication helps you forge strong connections, present your ideas in meetings, collaborate with internal and external stakeholders, close deals, and convince people to share your views. It's critical to your success, whether you're a sales leader, manager, or front-line rep.
So what makes you an effective communicator? You must be able to explain complex ideas simply and clearly, speak in your own voice, and tailor the message to fit your audience.
In Shine’s Communication Skills Training, our trainers work closely with all trainees to change their communication mindset and equip them with solid communication tools.
Matrix organizations depend on regular and clear communication, but poor cross-functional communication and team leadership can quickly undermine productivity, causing issues for staff. These challenges can be avoided with simple steps to improve communication.
This training encourages learners to bring real cases and challenges into the training room. Critical principles and techniques are covered, focusing on how to apply them directly to workplace situations.
The Global People Program (GPP) is a three-day workshop designed in partnership with TCO International for multinational staff to communicate, interact, and influence in global business.
As organisations work across more countries, they need their high-potential staff to develop skills to work across geographic boundaries—such as collaboration, cross-cultural sensitivity, knowing when to adapt, and maintaining consistency around corporate values. The GPP addresses the “Global People Dilemma” and aims to prepare participants for global mobility, leadership, and international project work.
Asking people to change their behaviour doesn’t always work.
But a very effective way of influencing them is through making small changes to the environment or the process. It is far more effective to persuade through involvement.
Empower your staff by getting their feedback and input on a proposed change before implementation.
This two-day course provides a solid platform from which to build more specific written communication skills. The course will help trainees understand the impact their written communication has on influencing colleagues, subordinates, superiors, customers and suppliers, while increasing the speed of completing tasks.
The selected modules take the trainees through a step-by-step approach that is easy to follow and also very practical by including sample emails and reports that are relevant to business scenarios.
This program is ideal for business professionals of any non-native English background.
Each module is based on the TAPE methodology, which ensures that trainees are guided as they practice the new skills, and are evaluated before moving onto the next module.
This one day course provides specific written email communication skills associated with sales and selling. The course will help trainees understand the impact their written communication has on influencing clients, customers and suppliers, while increasing the response and success rate.
The selected modules take the trainees through a step-by-step approach that is easy to follow and also very practical by including sample emails and reports that are relevant to business scenarios. This program is ideal for sales professionals of any non-native English background.
Each module is based on the TAPE methodology, which ensures that trainees are guided as they practice the new skills, and are evaluated before moving onto the next module.
Your instructor
Jamie Dixon is an instructional designer, facilitator, and training consultant. Originally from the UK, Jamie has spent more than 10 years in China. Jamie has worked with over 100 multinational companies throughout China and the APAC region. As a fluent Chinese speaker, Jamie delivers most of his training in Mandarin. Jamie Dixon is the author of his upcoming book Shaping Paths—How to Design and Deliver Training that Actually Works.
Management & Leadership, Communication & Influencing, Facilitation and Train the Trainer, Presentation Skills Training
Learn moreYes. Most programmes run in-house at the client's office in London or elsewhere in the UK. We can also run them at an off-site venue or live online.
Yes. We run business writing and report writing courses. They work well for teams who write a lot, including people whose first language is not English.
Yes. Our Global People programme helps staff communicate, collaborate and influence across cultures and countries.
Choose a 2 hour online session, a half day, a full day or a 2 day programme. We will suggest the best length on the discovery call, based on what your team needs.
Yes. We start with a discovery call to understand your people, your sector and the results you want. The content, examples and practice are built around that.
It depends on the format, group size and how much tailoring is needed. You get a clear quote after the discovery call. Call 020 4652 9945 or send a message to start.
Book a discovery call with Andy Clark. Tell us who you want to develop and what needs to change. You get an outline and a quote, and every enquiry gets a reply within one working day.
Shine Training Ltd, London, since 2012. Part of the ClarkMorgan group, training teams since 2001.
95 Mortimer Street, London W1W 7GB
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