Privacy Policy

Last Updated: 25-03-2026

Shine Training (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit Shine-Training.co.uk, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. About Us (Data Controller)

Shine Training is the Data Controller responsible for your personal data.

  • Legal Name: ClarkMorgan Limited
  • Number: 12860193
  • Address: 95 Mortimer Street, London, W1W 7GB
  • Contact Email: hi@shine-training.co.uk

2. Information We Collect and Why

We collect and process personal information for the following purposes:

Data CategoryPurposeLawful Basis (UK GDPR)
Identity & Contact (Name, email, phone)To respond to inquiries and provide training services.Contractual Necessity or Legitimate Interests
Technical Data (IP address, browser type)To improve website functionality and security.Legitimate Interests
Marketing Data (Newsletter sign-ups)To send you updates and offers.Consent (which you can withdraw anytime)
Usage Data (Cookies, analytics)To analyze site traffic and user behavior.Consent (via our cookie banner)

3. Cookies and Tracking Technologies (PECR Compliance)

Our website uses cookies to enhance your experience. Under PECR, we require your opt-in consent for all non-essential cookies (such as Google Analytics).

  • Strictly Necessary Cookies: These are essential for the website to function (e.g., security and load balancing). These do not require consent.
  • Analytics & Marketing Cookies: We use these only if you click "Accept" on our cookie banner. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.

4. International Data Transfers

Our website is built on Webflow, which is based in the United States. This means your data may be transferred to and stored on servers in the US. We ensure your data is protected by using Standard Contractual Clauses (SCCs) and the UK Extension to the EU-US Data Privacy Framework, which provide a level of protection equivalent to UK law.

5. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Inquiry Data: Kept for 2 years after our last contact.
  • Client Records: Kept for 7 years after the end of a contract for UK tax purposes.

6. Your Legal Rights

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to fix inaccurate information.
  • Erasure: Ask us to delete your data ("Right to be Forgotten").
  • Object/Restrict: Object to us processing your data for marketing or legitimate interests.
  • Withdraw Consent: Where we rely on consent (e.g., cookies), you can withdraw it at any time.

To exercise these rights, please contact us at hi@shine-training.co.uk.

7. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hi@shine-training.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

  • ICO Website: https://www.ico.org.uk
  • Helpline: 0303 123 1113
  • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

8. Data Security

We implement appropriate technical and organizational measures (such as SSL encryption) to safeguard your personal information from unauthorized access. While we strive to protect your data, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our business practices. Any updates will be posted on this page with a revised "Last Updated" date.

Shine Training is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website Shine-Training.co.uk. By using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, billing information, and any other details you provide through forms or account registration. In addition to this, we automatically collect non-personal information, including your IP address, browser type, device details, pages visited, time spent on the Site, and referring website URLs.

2. How We Use Your Information

The information we collect is used to provide and improve our services, respond to your inquiries, process payments and transactions, send updates and promotional content with your consent, and analyze site traffic and trends to enhance user experience.

3. Sharing Your Information

We value your privacy and will not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in operating our website, conducting our business, or delivering services to you. These partners are obligated to keep your information secure and use it only for the purposes outlined in this policy. We may also disclose your information if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and enhance user experience. Cookies are small files stored on your device that allow us to recognize you and personalize your visit. You can adjust your browser settings to manage or disable cookies, but please note that some features of the Site may not function properly without them.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. Despite our efforts, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, or delete the personal information we hold about you. To exercise these rights, please contact us using the information provided below. You may also opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly. We encourage you to review this Privacy Policy periodically.

8. Information We Collect

Shine Training is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website Shine-Training.co.uk. By using our Site, you agree to the terms outlined in this Privacy Policy.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at: hi@shine-training.co.uk.com

Have a question?
Contact  Us!

From leadership development to cross-cultural communication, we are here to help. Send us a message and one of our senior consultants will be in touch shortly.

First Name

Email Address

Company Name

Message

Send Message
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.